RockGeo and RockGeo Pro for ChatGPT Support
Need help with RockGeo or the RockGeo Pro app in ChatGPT? Email suporte@thardtech.com.br or see the answers below.
How do I connect RockGeo Pro to ChatGPT?
- In ChatGPT, open apps/connectors and look for RockGeo Pro.
- Choose connect and sign in with the Google Account you use in RockGeo.
- Authorize access. Then ask in chat, for example, “list my RockGeo projects”.
Why is a Pro subscription required?
The ChatGPT integration is a feature of the RockGeo Pro plan. Without an active subscription, the connection may be refused. The subscription is managed by the store (Google Play or App Store).
What can the tools do?
- List your projects.
- List the field points of a project.
- Read a field point (no attachments, no storage keys).
- Calculate slope stability from parameters you provide in the conversation.
What can they not do?
- They never create, change or delete anything in your account: they are read-only.
- They do not access photos, audio, documents or other attachments.
- They do not replace the analysis of a licensed engineer or qualified professional: results are preliminary technical screening.
Does my data go to OpenAI?
Only what the tools return, when you ask for it in ChatGPT. After that, that data follows OpenAI's policies. See the “ChatGPT integration” section of the Privacy Policy.
How do I disconnect the integration?
In ChatGPT settings, open connected apps and disconnect RockGeo Pro. This revokes access. Deleting your RockGeo account also removes the link.
How do I delete my data?
In the app, go to Settings > Account & Subscription > Delete account and cloud data. Signing out does not delete data. Local files, exports and data already delivered to ChatGPT must be deleted on the device or in the respective service. For help, write to suporte@thardtech.com.br.
How do I contact support?
Email suporte@thardtech.com.br with your sign-in email, device/app version and, if possible, a description of the problem.